Payment and delivery
Payment
We accept all major credit and debit cards through our secure online payment system. Payments are processed immediately at checkout, and only successfully completed orders will be dispatched. We reserve the right to hold any orders if we suspect fraudulent activity. On your bank statement, the payment will appear as OMALY Cosmetics LTD.
Delivery
We’re committed to delivering your OMALY products promptly, sustainably, and with care. Orders are dispatched from our UK fulfilment centre.
UK Delivery
Standard Shipping – £4.00, 2 days (UK Mainland)
Priority Shipping – £6.00, next day (UK Mainland)
Free shipping on UK orders over £50
EU & International Delivery
Standard Shipping – £9.00, 3-5 days
Ireland
Standard Shipping – £6.00, 3-5 days
Free shipping on all EU and Ireland orders over £100
International
Standard Shipping – £16.00, 5-11 days
Free shipping on all international orders over £120
Custom Tax and Duties
We calculate and pay any applicable taxes and duties at checkout to ensure your order reaches you as quickly as possible. However, in some cases, your order might be held, and you may be contacted to pay additional charges. The confirmation of your order, showing that taxes have been paid, should suffice. We are available to assist with any required information, but you will be responsible for communication and responding to these requests.
